Windows
XP Restarts When You Try to Shut Down Your Computer
When you shut down your Windows XP-based computer, your computer
may restart instead of shutting down, and you may see a blue screen for just a
moment before the computer restarts.
The behavior can occur if the
following conditions exist:
You have "automatically restart"
selected. (Press WinKey-Break, or (Start/Run/Sysdm.cpl), Advanced Tab,
Start Up and Recovery/Settings/System Failure/Unmark "Automatically
Restart"/Ok/Ok.
The Roxio Easy CD Creator 5.0 or Direct CD 5.0 program
is installed on your computer.
Resolution:
To resolve this
issue, contact Roxio or view the following Roxio Web site to download and
install the updated driver for Easy CD Creator 5.0 for Windows XP: http://www.roxio.com. To work
around this issue, uninstall Roxio Easy CD Creator or Direct CD.
Easy CD Creator 5.0 Does Not Function In Windows
XP
When you attempt to use Easy CD Creator 5.0, you may see an error message
that is similar to the following message on a blue screen, or your computer may
become unstable:
Stop 0x00000050: PrtSeqRd deferencing null device object
Easy CD Creator 5.02b and earlier has not been tested or approved by Roxio
for use on Windows XP.
As of October 22, 2001, the latest
version for Easy CD Creator is version 5.02b; this version is known to have
problems running on Windows XP. Easy CD driver updates from Roxio are available
from the following Roxio Web site:
http://www.roxio.com/en/support/ecdc/ecdcupdates.jhtml
http://www.roxio.com/en/company/roxio_xp.jhtml
More Information:
Windows XP may encounter a problem
during startup that results in a STOP error message. Depending on the system
configuration, the error message on a blue screen may not be displayed long
enough to record the error information. To gather important information about
the STOP error message and to verify the cause:
Right-click My Computer,
and then click Properties. On the Advanced tab, click Settings under Startup and
Recovery.
Click to clear the Automatically restart check box under System
failure, and then click OK. The error message on a blue screen should remain on
the screen so you can record the error information.
Instantly Reboot Upon a System Fault
Start/Run/Regedit. Navigate
to...
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\CrashControl
In the right pane choose AutoReboot/Right Click/Modify. Change value to
0 to disable and 1 to enable.
Windows
Hangs While Saving Your Settings
When you shut down your computer, Microsoft Windows XP may stop
responding (hang) while the following message is displayed: Saving your
settings. When this occurs, you may be able to move the mouse pointer, but
when you press CTRL+ALT+DEL, nothing happens. This issue may occur only
occasionally. Supported Fix: "Restarting Windows
XP".
Modify Hung App Time
Start/Run/Regedit. Navigate to...
HKEY_CURRENT_USER\Control
Panel\Desktop
In the right pane, choose HungAppTimeout/Right
Click/Modify/Change Value/Exit/Reboot.
Force Program Exit
Start/Run/Regedit
HKEY_CURRENT_USER\Control Panel\Desktop In the right pane find,
"AutoEndTasks" (Create if not present). Set the Value of 0 or delete it. No
reboot needed.
Disable Error Reporting
Start/Settings/Control
Panel/System/Advanced/Error Reporting/Disable.
Windows Boots without Warning!
By default when WinXP encounters a system failure, it reboots
without warning. The setting that controls this can be changed:
Control
Panel/System/Advanced/Settings (Startup & Recovery)/System
Failure/Uncheck-Automatically Restart. To view the event log: Administrative
Tools/Event Viewer or Start/Run/eventvwr.To bypass the BSOD altogether
and enable the instant "Auto Reboot" feature:
Start/Run/Regedit
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\CrashControl.
Right click on "AutoReboot", modify and change the value to 1. Exit, reboot. To
disable set the value back to 0.
Windows® Online Crash Analysis
If you experience a
blue screen crash event, or Stop error, while using Microsoft Windows XP, you
can upload the error report for analysis. http://oca.microsoft.com/welcome.asp
By default when WinXP encounters a system failure, it reboots
without warning. The setting that controls this can be changed:
Control
Panel/System/Advanced/Settings (Startup & Recovery)/System
Failure/Uncheck-Automatically Restart. To view the event log: Admistrative
Tools/Event Viewer or Start/Run/eventvwr.
To bypass the BSOD
altogether and enable the instant "Auto Reboot" feature, run Regedit and go
to:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\CrashControl
Right
click on "AutoReboot", modify and change the value to 1. Exit, reboot. To
disable set the value back to 0.
Windows® Online Crash Analysis
If you experience a
blue screen crash event, or Stop error, while using Microsoft Windows XP, you
can upload the error report for analysis. http://oca.microsoft.com/welcome.asp
Force Exit
Start/Run/Regedit
HKEY_CURRENT_USER\Control Panel\Desktop
In the right
pane find, "AutoEndTasks" (Create if not present). Set the Value of 0 or delete
it. No reboot needed.
The
Computer Continuously Restarts
When you start your computer, the Microsoft Windows XP start up
screen appears, and then the computer restarts. The Windows XP logon screen does
not appear. This error can occur if the Kernel32.dll file is missing or
damaged.
To resolve this issue, use the Windows Recovery Console to
extract a new copy of the Kernel32.dll file from the original Windows XP compact
disc (CD). To do this, follow these steps:
1. Start the Recovery Console.
If you do not have the Recovery Console installed, start it from the Windows XP
compact disc (CD). To do this, follow these steps:
a. Insert the
Windows XP CD and restart the computer. If prompted, select any options required
to boot from the CD.
b. When the text-based part of Setup begins,
follow the prompts; choose the repair or recover option by pressing
R.
c. If you have a dual-boot or multiple-boot system, choose the
installation that you need to access from the recovery console.
d.
When prompted, type the Administrator password.
2. At the command prompt,
type "cd system32" (without the quotation marks), and then press
ENTER.
3. Type "ren kernel32.dll kernel32.old" (without the quotation
marks), and then press ENTER.
4. Type "map" (without the quotation
marks), and then press ENTER.
5. Note the drive letter assigned to the
CD-ROM drive that contains the Windows XP CD. It is displayed in a format
similar to the following: D: \Device\CdRom0
6. Type "expand
<drive>\i386\kernel32.dl_" (without the quotation marks) (where
<drive> is the drive letter of the CD-ROM drive that contains the Windows
XP CD), and then press ENTER. For example:
Expand
d:\i386\kernel32.dl_ <ENTER>
Note the underscore character after
the "L" in Kernel32.dl_
The following message appears:
Kernel32.dll, 1 file(s) expanded.
7. Type "exit" (without the quotation
marks). The computer restarts.
8. Remove the Windows XP CD and start the
computer normally.
How to Install the Windows Recovery Console
Disable Error Checking at Startup
Start/Run/Regedit. In the right pane, delete this entry:
BootExecute autocheck autochk*
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session
Manager
Disable/Remove Serious Error Message Upon
Boot
Start/Control
Panel/System/Advanced/Performance/Settings/Advanced/Virtual Memory/Change/Set to
0. Reboot/Reset Pagefile to System Managed Size.
Disable Windows XP's Windows Tour Prompt for all
Users
Start/Run/Regedit. Navigate
to...
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Applets
In
the right pane, locate Tour (if it doesn't exist, add it. Edit/New/Key. Then
select New Value and set it to 0).
To set the same option for users,
navigate to...and repeat the above
steps.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Applets
Disable Unnecessary Programs at Startup
Start/Run/Regedit. Right Click/Delete unnecessary programs listed
here:
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Runonce
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
Disable or Enable Boot Defrag
Start/Run/Regedit. Navigate to...
Navigate to
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Dfrg\BootOptimizeFunction
Select
Enable in the right pane/Right Click/Modify/Change Value to Y to enable, N to
disable. Exit/Reboot.
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